You may return your LOVEBYT order for a refund within 10 days of purchase.

Returned items must be unopened, unused and in original packaging.

All items are quality controlled and checked for any faults before they are dispatched to customers. Returns that are damaged, show signs of being used or do not have original packaging may not be accepted and may be sent back to the customer.

To return your order please email our customer care team for an RA number.